Excellent Customer Service Excellent Customer Service I was a bit nervous because I had read mixed reviews about Smartbiz. From my own experience, the customer service was beyond what I had expected. I worked with Blake and Terrence, equally phenomenal. Communication was clear, responses were prompt, and they answered all my questions throughout the process. They were both very patient with me and addressed all my concerns. They successfully helped me secure an SBA Loan for my company. Thank you SmartBiz!

stay away from this company Worked with James G on an MCA deal and he fumbled it through and through. Boasting of his experience, but then when deals fell through, he blamed it on my file. This is indicative of many brokers in the MCA game that beat their chest over their experience, but somehow can’t explain why files are not accepted. Quick grandstanding, and just throw the touchdown. Scoreboard is all that matters who gives a crap about your experience. Stay away from this company. Very misleading.

Was going good until Nick came along Was going good until Nick came along. Pesters the heck out of us and then lets me know after one week "were going to take back this offer in a few days for inactivity as it's taking too long"... Nick, bro. We actually do other stuff around here besides get your documents ready. A week? And now it's inactivity because we have not been able to answer your endless calls for the last few days when we were slammed on other important business items? Looking for pushy arrogant people to get a loan from, I recommend Nick at Smartbiz!

I had mistaken in the application… I had mistaken in the application process where I put a description of my business instead of my business name. The Smartbiz team corrected my mistake. Then they made it convenient and easy for me to resign my documents They also kept me informed of the reasons of the time it was taking to process the loan. Also I'm not sure how or why but I was sure I wasnt going to get approved until one day I checked my account and the money was there. I think the Smartbiz team worked some magic on my behalf. Thanks team Smartbiz

SmartBiz is very professional and… SmartBiz was very professional and responsive in the processing of my PPP Loans. I was well informed during each step of the way in receiving my Loans and how to apply for forgiveness. Its platform was easy to use and very helpful to secure my loan for funding. Other Media sites were saying the program was running out of funding, but SmartBiz and its affiliates kept me informed and soothed my anxiety about where I was in the process. I would definitely do business with SmartBiz again.