Travelex Retaining Personal Currency Transaction On 08 June 2023 I converted UK Pound Sterling to 290 U.S. dollars and was only offered the Travelex Money Debit Card. I accepted this offer with the assurance that once I returned to the U.S. that day I would be able to obtain my funds in U.S. dollars, which my Travelex receipt reflected. Upon return to the U.S. I have been unable to access my funds after two attempts at my financial institution. I sent an email to Travelex on 8 June 2023 requesting they provide me funds through through traditional methods and they have failed to respond.

Legacy customer I have been using TravelEx ever since I was 18 going abroad for the first time on my own, back then I just stopped by the store in Tampa. These days my travel has grown a bit more rushed and time sensitive. It is nice to know I can go online and order local currency for delivery the next day amazing. Many local shops won’t swipe your credit card for small purchase as they do in the US/CA. You would be surprised how many experiences you can miss out on because you don’t have cash.

The process was clear and easy The process was clear and easy, you could edit and navigate backwards well on the site to explore options. I bought Euro very close to the most recent exchange rate and do not feel I got nickeled and dimed at all so that was refreshing.

Brilliant!!! What fast, friendly, trustworthy and with a smile (by way of telephone) customer service experience I had today with Travelex US! I will share my delightful experience with everyone I know. Due to Travelex professionalism and attention to detail I won't hesitate to place my next order with Travelex US. The best darn currency exchange company on the planet!

Legit business Legit business. Reasonable charges. I only wish you could order specific denominations. I use most of the currency for tipping at the resort we stay at, not shopping.