Thanks to Etana Custody! Thanks to Etana Custody for their help, patience and quick response to my situation, keep up the good work!!!

Excellent and efficient service from Support Team The Support Team was prompt, efficient and very clear in their instructions as to exactly what I had to do. Issues have been resolved same day.

It might be me as Etanas process is not… It might be me as Etanas process is not straightforward. It took weeks to register and find funds transferred from Kraken until Kraken contacted Etana my Etana account was zero.Then to transfer and get my Australian bank approval took a few more days and although I thought I’d instructed to withdraw funds it took a few more days until I finally received advise that my funds were transferred. Let’s wait and see if they finally arrive. It’s been two days , but I remain hopeful.

Updating my residential address I had to update my residential address and was expecting days of back and forth communications, lots of hoop-jumping, unhelpful replies and general nausea. How wrong I was. It took a very short time, just a few hours before I received confirmation that the job was done. It was a great relief as I have had too many bad experiences with bank and crypto exchange compliance departments. So relieved that this time it was a much less stressful experience. Thanks Etana Support.

Dear All Dear All. The attention I have received to each of the queries made has been answered clearly and promptly. I am very grateful not only for their manifest will but also for their agility. Highly recommended.