I Am A Newer Member Whether going into the Davison MI branch or calling the 800# Customer Service (recently, James), they are consistently prompt, polite, patient, professional and accommodating. Thank you!

No one has contacted me to explore… No one has contacted me to explore options on a new home mortgage. I even spoke to a gentleman that had called to inform me that another loan through your bank hasn't been getting automatically paid through my other banking account, I expressed to him how this is the 3rd time my credit has taken on a bad hit due to your loan officers not following through what I had asked. Anyway, that gentleman was also supposed to give me an email about contact information for a mortgage person. Nothing has ever happened. More then likely will be paying off my loans with you, and going elsewhere due to customer service is so bad. I've been banking here for 10 years, and has gotten worse every year.

I love Dort Federal I love Dort Federal! Have had my account there for several years now and always receive excellent customer service! This last visit I seen Tasha from the Pierson Rd location and she helped me get a credit card to help build my credit. She is absolutely amazing and will be my go to from now on, but everyone is great!!

Thanks Mary! My husband passed away on December 4th so I was not looking forward to what I felt would be an unpleasant visit. Mary assisted me with everything in a very quick and efficient way. She was very professional and she answered all my questions while being kind, understanding, and caring. Mary turned my unpleasant visit into a productive visit and I felt good about that.

I wanted to consolidate a few credit… I wanted to consolidate a few credit cards so I reached out to Lee Rhoads. He made the process extremely simple and quick. Whenever I need anything I always contact Lee. He's the most helpful and competent loan officer I've ever had the pleasure of working with.