Tom and Beth D
GBHappy we switched to Weslend We inquired about refinancing with weslend and received an almost immediate response from Brad Cejka. He was very helpful and informative. He answered every question we asked at all hours of the day immediately, including some non-refi related questions. He made it very easy to apply with little effort on our end. Our loan processor, Veronica Hall, was also great to work with, also responding quickly to questions. The whole experience was easy, quick and fantastic. We are very happy we switched to Weslend. Thanks again Brad and Veronica.
Rick
GBSmooth as silk Kiley S. and Van N. expert understanding of their craft made the process of refinancing our home as easy as 1, 2, 3. Both demonstrated true professionalism from application to signing; answering all our questions as together we worked through the process. They took the time to get to know us, our family, and our plans as we prepare to step into retirement.
Kristi
GBFast, simple & BEST rates to refi! We are very conscientious home owners - never missed a mortgage payment, even make it a priority to pay a little extra each month to help pay off sooner. We were still getting killed on interest. We were able to cut our interest rate in half, keep the monthly payments the same AND shave off 7 years!!! I’m so pleased with the entire process and happy to leave a FIVE star review! The online uploads made it easy to submit all the material and they even sent someone to our home to sign final papers. Very good customer service! Extremely helpful and responsive for questions via email or phone at any point in the process - it was great!
JC Porras
GBStarted the refi process in August… Started the refi process in August 2020. It is now December 3, and still haven’t closed, despite jumping through hopes for these people. Apparently, I need to resubmit documents because somehow they have expired due to their snails pace. Too deep in for now, but I will be pulling the plug if I don’t close before Christmas.
Christina Meng
GBThank you Lori!! I worked with Lori Kellet to refinance my home and she was wonderful. She carefully considered my needs and found the best option for me. Lori was there every step of the way to answer any questions and give me updates so I wouldn't get too antsy. Overall, the process was easy and painless. I have refinanced my mortgage several times and this was, by far, the smoothest experience I've had. I highly recommend Lori and Lenox Finsncial Mortgage!