Limited communication Your customer service reps are friendly but any level above that is non responsive. My mistake to have invested $1000 on one project. It was initially supposed to be a 4 month payout but It’s been 11 months and property was almost in foreclosure once and now possibly again. Other than that information from the CSR, no one from Groundfloor will provide any further details. In addition, there is limited communication on the website. One CSR suggested I spread out my risk going forward. This is also what I suggest to anyone planning to invest with this type of platform.

A great alternative to stocks but needs better overall security when logging in. A great alternative to stocks which haven’t been performing very well over the past year. I will say though that I wish the stairs and Groundfloor apps had two factor authentication to log in. Anytime I open my stairs app, if I didn’t log out the account is open and viewable to anyone. Security for individual apps from Groundfloor needs to be improved. Would also like to see an accumulated interest earned from the stairs app so i dont need to open the month to month interest earned to add them up individually.

Beware of this lender there will string… Beware of this lender there will string you along make you lose your money by declining your loan at the eleventh hour. We had two great deals both tri-plex and the underwriter would not approve with original terms. Our numbers worked the properties were permitted, zoned, and had suitable comps. I truly believe someone at ground wanted our deals for themselves and block us from getting them, so they or a colleague can get it; which I am learning is not so far fetch in this industry.

One of the best experiences that I… One of the best experiences that I expected for my retirement. I would definitely recommend this company to get your retirement started and to contribute to your future and years to come. Please go over and sign up and contribute to your retirement and your future because your fellow government won't do that with only social security only.

RUN AWAY FROM THIS LENDER RUN AWAY FROM THIS LENDER! They are liars and predatory lenders. I had completed 3 successful projects with them and was working on a 4th. I reached out inquiring on expanding my scope of work and refinancing my deal. They said they would be glad to do it but wanted an additional $120,000 from me. I told them that was ridiculous and I would continue with my original project. They then refused to issue my draw request for work that was already completed, tried to force me to refinance, when I refused they chose to ignore me for a month whilst daily interest continued to accrue. They are scammers. Do not trust them!