Excellent customer care! Being a new platform, I needed help navigating online,but once I was able to get assistance with great customer service it was fairly simple to link all accounts and make transfers. I am absolutely grateful for all the help I needed both via text and personal calls. Looking forward to being a loyal client and watch my funds grow:)

App is horrendous to use App is horrendous to use. If you start a transfer the transfer takes forever going in or out. Way longer than a couple days. What's the most annoying is you'll schedule a transfer and then it doesn't show up in pending after a day. It's just gone. I tried to transfer money to Fair and nothing transferred at all. I had to call in to make sure the transfer was even going through as only they could see it. The first transfer worked. Second one did not for some reason and the app doesn't show anything so at this point I'm out. If the app doesn't work well and the layout is garbage then I'm not going to move my savings to your account. Just doesn't give me a warm and fuzzy feeling when I can't see where my money is in the process. I also can't ever seem to call anyone. Everytime I click call customer service in the app it says nobody is available no matter what time it is. Closing my account today.

Best halal Bank All Around I hope this service doesn’t come to an end. I get money earlier than my JP Morgan bank, higher halal dividend payments, simple User Interface, all around a great service

Wealth Building Account has paid… Wealth Building Account has paid consistently at 4% interest but otherwise it has been a poor experience. I have experienced lots of problems signing on and receiving the email/text codes. Costumer service agents have poor spoken English and speak too fast on top it. And their spoken manners are on the rude side. Money transfers take forever and you are severely limited with the amount. Overall it has been a less than stellar experience.

Hard to understand the online accountaccount Hard to understand the online account. I have account with Wells Fargo, Desert Financial. When I sign in is very easy to see the transactions. Bank with Fair you have signs, and hard to see exactly the account details