Disappointing user experience Disappointing user experience. Not the smoother well developed products coming from competitors. It doesn't feel or look like any time went into the design or how it's used. Tried to give feedback to this and was ignored.

Simple and efficient The process took a while to complete due to the structure of our company, this being said the customer experience is very good. Every question is always answered within approx 24h and when there is an issue with the site a correction is uploaded the same day and all works great. Good and reliable company.

Absolute waste of time (Possible Identity Theft) Absolute waste of time. Thier initial onboarding email says they only need a few identification documents. 2 weeks later expect to still be sending them things. Then, for no reason they just reject your account. I am concerned now that it was an identity theft scam.

Very high transaction limits for cards We are banking with Fire for the digital ad campaigns of our clients and we are quite happy so far. Their debit cards have very high transaction limits which is very useful for digital ad agencies. The only drawback is that they only accept SEPA payments, not SWIFT. Their customer service is also very responsive and that's why I recommend Fire.com to everyone.

We’ve had a business account with Fire… We’ve had a business account with Fire for four years and their service is awesome. I would recommend Fire to any business owner looking for fast, convenient banking. Technologically they are way ahead of the pack. I have total confidence in their support team who respond immediately with knowledgeable and informed solutions no matter how trivial. Fire is also blazing a trail with Open Payments, making it easy for us to accept payments directly from our clients’ bank accounts with no credit card or third parties involved. The future of business banking!