Abu Maddy
GBI started a FIRE.com business account… I started a FIRE.com business account two years ago to use when invoicing clients in the UK and Europe. The performance and service have been excellent. Firstly it's a real bank account (two actually - EUR and GBP). I get my own IBANs just like any other bank. Secondly incoming and outgoing transfers are rapid. Incoming UK BACS credits the same day if received by 1530 GMT and incoming EURO SEPA by 1630. Finally the APP is slick and reliable and the security is strong, I get notifications in real time on all spending. Customer Service is good as well, far superior to a high street bank. The only quibble is some exotic payment methods will bounce back - like WIREs, but you just have to educate clients on that. First class product.
Nephronim
IEDisappointing user experience Disappointing user experience. Not the smoother well developed products coming from competitors. It doesn't feel or look like any time went into the design or how it's used. Tried to give feedback to this and was ignored.
Mr McLoughlin
GBBusiness and personal account customer Been with Fire for a couple of years now and can easily recommend them. The app is simple, reliable and easy to use. Due to new security measures there is a bit of a convoluted way of logging into my business account, but it's worth it for the added security. Customer service is great too, any query I've raised has always been answered within a few hours.
A G
IEAbsolute waste of time (Possible Identity Theft) Absolute waste of time. Thier initial onboarding email says they only need a few identification documents. 2 weeks later expect to still be sending them things. Then, for no reason they just reject your account. I am concerned now that it was an identity theft scam.
Franz Jourdan
FRI live in a country where delivering a… I live in a country where delivering a debit card is not very easy. But they made sure I get my card in a very safe way although it's not the normal process they can usually deliver the card. Really appreciate that they went the extra mile for me, thanks a lot.