Troublesome bookkeeping errors ! No customer service Bookkeeping errors on there part !! Have to keep correcting simple errors made while accounting and generating accurate ledgers. Customer service and Supervision , was no better . Promised to return the call , when he couldn't figure out the problem, NEVER DID ! When I called back , the next day !! I began the whole process again. This company handles people's money!?!? Avoid this organization , all together !!

Debit card shows good till 01/25 but cancelled? Been a customer since 1976. Need to use my debit card for cash at ATM. Debit card shows good until 01/25. Tried card and would not work. Signed into my online account, did not show an active Debit Card. I called customer service. Was told it had been cancelled because of no activity. I said reinitialize the card, they said could not do it. Would give me a new card, however I no longer live in Jefferson City, Missouri. Thus I cannot access cash in my account, even thou debit card still shows a valid date. What happened to customer satisfaction??

Horrible Horrible, unprofessional and rude. My husband and I have excellent credit scores and do have equity in our home. I received a call 4 days after I filed the application. They didn't even run our credit and were requesting credit scores, equity, etc. Let's just say this, I wouldn't refer them to my dog!!! He continued to cut me off as I spoke and was very evasive for absolutely no reason.

Their mistake, but you have to pay for it. I just got off the phone with customer service who claims they cannot correct the error in their system made by *their* people with a check they erroneously labeled with the wrong check number. It's mind-boggling that a bank isn't the least bit interested in keeping accurate records when the mistake is due to their employee fat-fingering the data entry. Do business with a bank that is at least professional enough to own up to their mistakes *and* fix them. Central Bank isn't that bank.

Great experiences with Central Bank in… Great experiences with Central Bank in Des Peres. We received friendly, personalized and professional help from Meagan Barton who is the Sr. Assistant Branch Manager. She went the extra mile several times for us. She is excellent and the whole banking experience there is A+! Thanks!