Jeff Howes
GBCharge you $8.50 processing fee every… Charge you $8.50 processing fee every time you make a payment.
sijo joy
GBVery bad. Very bad.. Never come near to it
sbg
GBTheir mistake, but you have to pay for it. I just got off the phone with customer service who claims they cannot correct the error in their system made by *their* people with a check they erroneously labeled with the wrong check number. It's mind-boggling that a bank isn't the least bit interested in keeping accurate records when the mistake is due to their employee fat-fingering the data entry. Do business with a bank that is at least professional enough to own up to their mistakes *and* fix them. Central Bank isn't that bank.
Darrell Hutschreider
GBDebit card shows good till 01/25 but cancelled? Been a customer since 1976. Need to use my debit card for cash at ATM. Debit card shows good until 01/25. Tried card and would not work. Signed into my online account, did not show an active Debit Card. I called customer service. Was told it had been cancelled because of no activity. I said reinitialize the card, they said could not do it. Would give me a new card, however I no longer live in Jefferson City, Missouri. Thus I cannot access cash in my account, even thou debit card still shows a valid date. What happened to customer satisfaction??
Dee Ray Johnson
GBHorrible Horrible, unprofessional and rude. My husband and I have excellent credit scores and do have equity in our home. I received a call 4 days after I filed the application. They didn't even run our credit and were requesting credit scores, equity, etc. Let's just say this, I wouldn't refer them to my dog!!! He continued to cut me off as I spoke and was very evasive for absolutely no reason.