LaDarius Martin
GBI like the flexibility to save... I like the flexibility to save money without over-thinking the process.
Miguel Rivera
GBDo not open an account with this person… Do not open an account with this person they are thieves they stole $600 from me and they won’t give it back Blade M. (Acorns) Mar 18, 2024, 6:35 AM PDT Miguel, To clarify, your account is currently locked and you will be unable to withdraw the money until this review is resolved. We will need to link a personal checking account in your name in order to unlock the account. If you do not have one in your name, we can proceed with the closure of the account. If you have any additional questions, feel free to reply to this email and a member of our support team will help you further!
Lom Nguyen
GBAccount validation very long!! Account validation and review takes a long time. It's 2024 and I can't believe they cannot automate this process. Customer service keep going back and forth on having to upload picture of ID, then back and forth again on having to upload picture of ID and another picture of me actually holding the ID. This is ridiculous as I'm opening an account and putting money into it, not withdrawing from an account that already exists.
Jeremy Yencer
GBThey are holding my money hostage They are holding my money hostage. I’ve had an Acorns account for a long time now. I have built up quite a stack and need to access the funds. I closed the bank account I initially had connected and am trying to link another account. Acorns keeps saying I need to verify my bank information, and I’ve sent the information three times. They keep sending the same message, and now they say they need the bank documents from Wells Fargo, which is a closed account, and I’d have to call the bank and wait seven days for them to mail a statement to me. It's already been over seven days trying to verify my account. Ridiculous. I have all the necessary paperwork to verify myself and my current bank. I don’t need to verify an old bank account; I shut down to access my funds. Very frustrating! And they don’t make it easy to contact an actual human being for help.
Matt Laurence
GBMy experience has been quite smooth… My experience has been quite smooth unlike many of the low rating reviews. I'm not saying, here, that their experiences respectively shouldn't be considered. I have never tried nor needed to close my account, so im not sure how that may unfold if that event should arise. However, I've had absolutely no problems with Acorns. When I needed to withdrawal, I received the money in due time if not sooner. I love the ease of making quick, one-time deposits along with the recurring deposits, and being a "set it and forget it", its made it very easy to save not only for myself, but my daughter. The round ups are a wonderful feature, better than putting change in a jar, at least there is a chance for it to grow, rather than collect dust. That being said, it's still wise to diversify :)