Branch

Minneapolis, United States
image
2.20
Based on 20 Reviews

5

20.00%

4

5.00%

3

5.00%

2

15.00%

1

55.00%
About Branch

Branch is a mobile-first technology that provides financial flexibility for hourly employees.

Tags
Contact Info

You need to Login first to submit your review.

image
Mikhail Rosenberg
GB

Above and beyond customer service from Luke! I can easily say the customer service is above and beyond, working with Luke was great! He had a super sense of humor and helped a lot out in the end. Totally 5 star service!

image
Iesha Goodwin
GB

If I could give it 0 stars I would If I could give it 0 stars I would, I've called customer service twice to help me with trying to change my birthday or even try to see if I even added my birthdate on the account. They can't access my account unless I give them my birthdate. I give them my DOB and they can't access it because of an information mismatch. There's no way to edit it online, no way to see what it is. The website is very vague. The people are no help. They gave me a phone number to call and it immediately said that there's no customer service representatives. Needless to say that this service is a dud and Walmart should go with an alternate route

image
CC
GB

It's an online bank,if you have any issues,it's not very helpful. I originally got the app due to the job that I had. I was a delivery driver and the only way to get paid, at the time, was this online account.I honestly didn't mind it at the beginning, but noticed a few things in the past few months or so. When you have an issue or problem, the automated system sends an email,as most apps do. However, it doesn't seem to get resolved in a timely manner. I only use it now, for the option of the savings that they started about a year ago or so. Other than that, I don't like to use it as much as I used to. I have an account with a bank that actually has an office and you can go speak with an actual person.

image
Jason Lee
GB

They are criminals They are criminals . They can steal your money lock you out of your account when you call in 45 min hold time to talk to someone from India that will hang up on you and make you start over again the DMV is the four seasons compared to this criminal organization.

image
Steve
GB

This is our paycheck’s This is our paycheck’s. And only limiting $ $400 a day for withdrawals is unsatisfactory So there is know way to get our funds until 3 to 5 days later , SUCKS. We need a better way to retrieve our money to pay our bills.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow