Dan Bangert Jr
GBHurry, get your solar installed before the tax breaks go away!!! The installation crew was professional, explained everything they were doing and were courteous. We are very pleased with the final look of the solar panels on our roof. The panels were installed very uniformly, all wires and connections completely hidden from view. The cost of the solar is less than our old electric bill, and we are getting tax breaks. Should have done this sooner :)
Consumer
GBCan’t even create an account to pay my bill I’m just trying to figure out how to go on. I have to have different passwords/accounts for the same loan for different parts of the website? Why? I can’t get the website to send me a confirmation text or password reset email. I haven’t even started much with this company and I’m already extremely frustrated
Melanie Palmer Himmelberg
GBChecklist and more! A checklist of the entire process would be very helpful for all parties involved, as it would help to keep the process flowing. Paying close attention to detail (such as correct address, correct spelling of names, etc.) would speed up the process. Being pro-active as to what the next step to be completed would be helpful, such as having the utility company scheduled to inspect as soon as you know that the wire is laid and then connected by the electrician. Our guess is that the communication will become smoother as the companies work together. Overall, we excited about having solar… when we can finally flip the switch!!
Matthew Malloy
GBDO NOT LEND WITH THIS COMPANY This is the worst company I have ever had the opportunity to deal with. Their loan assumptions are an absolute mess. Their Customer service and loan assumption officers don't have direct lines. No one is allowed to share information with you about the assumption, you basically get the run around every single time you call. It's unbearable. Do not get a loan with this company. They failed to qualify a buyer for a $55/month payment, who is at a 35% DTI on a 700K home purchase and has millions in assets. They are incredibly frustrating.
Ray Gibney
GBDo not do business with them Do not do business with them. We got solar panels through ReNu in PA (another issue). An interaction with Dividend has been underwhelming. Due to economy, I wanted to remove an additional payment amount. I had added to pay off early to get away from this company. You cannot change the dollar amount of an autopay. I had to set up a new autopay. When I reached out to make sure not a double payment. The response was look up your statement here.