Where do I start Where do I start, you can't get a customer service rep on the phone, their app doesn't work, their website doesn't work, forget your password?? Reset links don't work (no emails sent ever) trying to import my account to the new app, doesn't work, and not 1 person there understands what the problem is. Every app in existence saves your password, every site except theirs and then you have to call in to reset it takes hours to check your account balance. Beyond frustrating.

Their online portal is absolute trash… Their online portal is absolute trash and getting customer service is a waste time. You can’t even cancel or change auto payments from the portal, you have to call in and everyone you talk to will give you a different answer. I was advised to cancel my old auto payment by telling my bank to reject it, which I had to pay $30 to do. Now each month, even though I have a new auto payment setup, dividend charges me $20 because on their end they are still trying to charge the old plus the new auto payment. I have been told they can’t cancel the auto payment in their end. For a finance company offering loans this is completely unacceptable.

Top Tier Solar Solutions ROCK! Top Tier Solar Solutions ROCK!! Having solar panels installed might be the best choice I've made in decades! These guys are so sweet and knowledgeable about the system, installation and financing. It's been a pleasure to work with them and Dividend Finance to get this project done. No hassles, smooth rolling. I definitely give them a top ten star recommendation!!

Employees are not knowledgeable about… Employees are not knowledgeable about business practices. I called to pay off loan amount and was told balance could be paid in full online. What a mistake, I ended getting a phone call for additional charges. The company is deceitful and not transparent. My neighbors also experienced the same issue. I would advise you to be cautious when dealing with this company or look for other options.

Do not do business with them Do not do business with them. We got solar panels through ReNu in PA (another issue). An interaction with Dividend has been underwhelming. Due to economy, I wanted to remove an additional payment amount. I had added to pay off early to get away from this company. You cannot change the dollar amount of an autopay. I had to set up a new autopay. When I reached out to make sure not a double payment. The response was look up your statement here.