Sherra Blackwell
GBAs of 1-2024 they have steal my money… As of 1-2024 they have steal my money and they are racist will play with telling your account information.please do not do not use this bank.
Sonia Sonia
GBDon’t recommend doing business with FHB… Don’t recommend doing business with this bank. They will mess you up with your loan application and would be make it right. Their bankers left one after one but no one will acknowledge you and your application would just vanish like nothing ever happened. Rude customer service from Cason Lane Murfreesboro Tennessee especially if you get Terry, rude and unprofessional customer service. I do have to note that there is a teller who has been excellent and her name is Allison, she is the best one and make you feel welcomed here, know her job and her customers. I would wait to get to her to take care of my business but if she ever leave this bank, I don’t blame her and that’s expected.
C A
GBNot good Not good. Customer service is non-existent. This company acquired iberia bank, and ruined everything. Their mobile apps are a joke, basic HTML wrapped in sloppy iOS container to make it work on the app store. Can't say anything good about the experience, moving to Chase. On top of all that, a week after they purchased Iberia, they announced some other company is now acquiring them.
Veronica
GBThere was a check on my account that… There was a check on my account that was cashed from 4 years ago before first horizon took over, I have no checks with first horizon whatsoever, but they allowed a check to be cashed from 4 years ago which means it's a stale dated check. When I called Customer Service twice and went inside the branch, they basically told me that there is nothing that can be done and was very rude about it.
Enrique Iglesias
GBBetter than Bank of America.not hard to… Better than Bank of America.not hard to do. But still just an average bank. The branch I use has one really great person. And one really terrible person. And the rest are all robots. Wish I could do 2.5 Average. Average.