Positive banking experience for my business I have been using Small Business Bank for several years. I appreciate their detailed security measures to set up the account. I have had excellent customer service for any question I may have. I have not had any problems with transfers to my personal account or paying bills. Any problems I have encounter have been my own mistake and mostly involved technical issues. I have had many more issues with larger banks in the past and feel the service SBB provides is superior and valuable.

I find no benefit to using this bank … I find no benefit to using this bank over a local bank. If you are a small non-profit they want to charge you a monthly fee to use their services, but they do give free accounts to profit earning microbusinesses. Plus their advertisement of setting up the account quickly online in 10 minutes is completely false advertisement. They do require you to speak with them before they will setup your account.

How does this bank keep showing up on… How does this bank keep showing up on "best of" lists? The website looks like something I made in 7th grade tech class. There's no clear instructions about depositing a check online or even any real indications about how to handle money. Creating an account is frustrating-- you need to deposit 5 dollars to get started, but can only call to do that, but can only do that by speaking to a banker, and even when you catch them during business hours, they may just tell you your request can't be processed but then call you the next day? Seriously. These big business sites obviously don't have the small business experiences in mind when they put this nonsense at the top of their lists.

RUN AWAY RUN AWAY. I have been a business customer since 2014. This bank "upgraded" their online portal and app. I lost all access to every transaction. They offered to 'mail or fax' my past statements. Seriously? No access to anything online before March of 2021. The new system doesn't allow a transaction search or any detail. How is this allowed by the Feds in this day and age? Thier customer service has never been good, now it's horrible. Moved to Capital One

Following up with an update on my… Following up with an update on my previous review. What this bank did to me now after 5 days. There is a Bi********tch.......named michelle. She told to me over the phone at first that I am not Watson Lupher the owner of the account with no base to it at first. When I politely asked her when will this bank going to release my funds . She said never then I asked what will you do with these funds .She fck********ngly replied that they will turn these funds fraud and then I again asked that what happen to these funds. Then she told me it will remains there . Despite my accounts is closed by them the funds are with the bank along with there other funds at one place. This fck********ng small business bank and indeed this is a small bank with 10-15 thieves working together and robbing small business owners funds. I will now turn this to the FBI at first and then file a litigation in the court. NEVERRRRRRRRRRRRRRRRRRRRR OPENNNNNNNNNNNNNNN AN ACCOUNT WITH THIS SH********TTY BANK.