Horrible and similar to northone bank Horrible and similar to northone bank. Northone have even give me an answer for my dispute and they had over a month! Sbb here been days trying get my pin is on me thing another reason they shouldn’t be operating is when you charge your card it doesn’t show until next day for example you have 1000 you bought a gum 5 dollars the active isn’t shown so if you have 20 transactions after within the day on a working day it don’t show nothing later tomorrow bam all is shown. In my case had 105.00 use my card expect to have 40 then next day it show -39. Robbers straight out and this is with no overdraft protection. Come on now a days which new bank worth no history give you overdraft protect some do as in dont pay for you but then charges fees

This bank is really a scam This bank is really a scam. I do wonder why it is still working. The FDIC should close them up. I had pass through all the bank account opening procedures. I managed to get funds into it but now getting an email from them in order to transfer my funds is a big problem now. Cant register the ACH transfer to my other bank accounts. I advise people to stay away from this bank. My cousin who works for the Government is already investigating them. Regards, Dewella Brough

Just add documentation I am very happy with my micro business checking account at SBB. It was easy to set up and offers cell phone deposit, free paper checks, a debit card and more. I think the $5/month fee is fair... I didn't shop around exhaustively for a "better" deal. The telephone support is good. I'm not overwhelmed by the online banking website, or by the account terms documentation. In my opinion it can be confusing, incomplete, or even slightly contradictory (from one document to another.)

Impossible to Access Online We tried to use Small Business Bank for an early stage startup. It worked fine until we brought in an accountant who needed to have access to the account. Unfortunately, at that point, everything started to break. Each time he tried to get into the account, there was a new challenge question. Finally, the account even got locked out by even the account owner. We had to move our funds just to be able to do routine banking transactions. Not a great experience.

Almost painless Almost painless. My loan officer was very kind, understanding, then quickly worked to determine how she might help me. I had her full attention, until my business was completed. I felt quit comfortable as I was walked thru the process.