Stay AWAY from SmallBusinessBank.Com I have requested a debit card multiple times. Multiple times over the past 3 months they confirmed the debit card has been shipped out. They can't issue a tracking number but say that their processor Shazam will. I call Shazam and they claim they don't have a tracking number and to contact SmallBusinessBank. Simply passing the bucket. Find another free business account. This company SmallBusinessBank.com is a headache.

Good for basics, but that's it. I've been banking with SBB for almost a year. The website/app is clunky and they don't do international transfers, which is frustrating. They have no in-network ATMs available, even in the very large city I live in. The customer service is great, and it's an affordable way to get some banking basics, but I think I will need to switch to a bank with more services soon.

Can't think of any reason to look elsewhere. Have been with SBB for several years now, and am still delighted with their service. No nonsense bank. Good people. Fast service. Responsive to all my needs and questions. Simple and secure online banking interface. Everything I've needed to run both of my micro businesses. Can't think of any reason to look elsewhere.

Impossible to Access Online We tried to use Small Business Bank for an early stage startup. It worked fine until we brought in an accountant who needed to have access to the account. Unfortunately, at that point, everything started to break. Each time he tried to get into the account, there was a new challenge question. Finally, the account even got locked out by even the account owner. We had to move our funds just to be able to do routine banking transactions. Not a great experience.

I find no benefit to using this bank … I find no benefit to using this bank over a local bank. If you are a small non-profit they want to charge you a monthly fee to use their services, but they do give free accounts to profit earning microbusinesses. Plus their advertisement of setting up the account quickly online in 10 minutes is completely false advertisement. They do require you to speak with them before they will setup your account.