Deactivation Process Coins. ph processes suck big time! They give you a hard time in deactivating your account! They had me fill out the user name verification form which I did. They also asked for a picture of me holding my ID and a sheet of paper stating the date of submission which I submitted. Then they claimed that I submitted the right picture but that it didn’t have a date of submission and then they told me to resubmit that stupid form all over again! Deactivating accounts is supposed to be a very simple process. Any company that complicates this like coins.ph is not to be trusted!

OMG! i'm so disappointed! OMG! I'm very disappointed with coins.ph coz they've locked my account w/o apparent reason, then each time i login it comes back with a message asking me to indicate verification code they've just sent to my email, unfortunately you'll never receive the verification code in your email despite clicking resend code many times! Then i decided toi send coins.ph customer help an email several times but i didn't get a single reply and when you call their hotline no one answers! they ignore customers knowing it's pandemic, what a way to take advantage! darn how irrespinaible! careful guys hope you don'f get caught in the same stressful scenario like me.

Totally ssshit!!!!!! Support is not friendly they will not updated you on time very bad experience if you have some issues it will take 2 weeks or more before it will be solved. Suck application, high fees. They can't even improve their application. No good experience on this aplicantion scam in a way of taking high fee ang holding your crypto if you did some mistakes.

Escalation Complaint to COINS.PH manager It's easy to open an account .... but be warned that withdrawals is very difficult ... they will HOLD your withdrawal of funds until they validate your name, address etc... which is alright but they should use their common sense ... a small difference in address and your funds are put on HOLD. It took me 4 days and until now its still on HOLD and tons of service providers emailing you and but no resolution of your concern... It's irritating and frustrating dealing with coins.ph people .... no one to talk to ... just non sense repeating non value adding email exchanges ... VERY POOR SERVICE.

locked account unable to withdraw/private data collection i had account verified years ago now which has been locked and unable to remove funds. coins.ph wants my complete private financial information to unlock my funds. if you are a foreigner beware do not deal with this company as they will freeze your funds and never release.asked me for proof of income but i have no income and only want to use the funds already depositied in MY account. dont need proof income as i only use funds in my account. still have 14000 peso that that they will not realease this