I really appreciated Isaiah Lenze's… I really appreciated Isaiah Lenze's help, he was the representative that I spoke to over the phone. I was extremely worried about getting recertified and making sure that I stayed up to date on all my information. He answered all my questions and made it super easy for me to get my documents in. I was afraid that it would be a long process and I was helped in less than 5 minutes. thank you so much.

Craig Gustafson is an amazing young man… Craig Gustafson is an amazing young man who offered the best advice, patience, and empathy towards me and my student loan never-ending repayment situation (16 or 17 years of repayment with no default and still paying over $2,000 per year just in interest). Craig's kindness, concern, patience, carful explanations and persuasive skills have changed my life. I will never be able to repay his kindness.

I’m glad that the representative I… I’m glad that the representative I spoke to was easy to understand. He also gave me his personal contact and made himself available for any questions I might have about the process to pay off this debt. Pretty patient as well and personable

Jerrell made the process easy and… Jerrell made the process easy and simple. Explain a lot and more. Thank you for your help!

Excellent Customer Service & Very Informative I received a call today and initially was very skeptical. After speaking to Jerrell Sims at length. I had may questions and concerns, but definitely needed help. He was so calm, patient and informative. It felt good to speak to someone who was concerned with me and my financial well being, and didn't make me feel like an irrelevant person. Hung up the phone feeling accomplished and at ease. Thank you!!