Needed Help Kylie was a great help Explain things so they were very cleand answered all our questions and if she didn't know the answer, she found out for us why we were on the phone awesome job.

Easy to understand, and easy to contact I’m glad that the representative I spoke to was easy to understand. He also gave me his personal contact and made himself available for any questions I might have about the process to pay off this debt. Pretty patient as well and personable.

My whole experience has been wonderful… My whole experience has been wonderful and getting through everything was easy because The person I worked with is very knowledgeable. Thank you very Much!

Craig Gustafson is an amazing young man… Craig Gustafson is an amazing young man who offered the best advice, patience, and empathy towards me and my student loan never-ending repayment situation (16 or 17 years of repayment with no default and still paying over $2,000 per year just in interest). Craig's kindness, concern, patience, carful explanations and persuasive skills have changed my life. I will never be able to repay his kindness.

I was confused on the Mohela website on… I was confused on the Mohela website on what to apply for. My husband passed a year ago, and knew I would qualify for a lower monthly payment amount. You were very helpful and clearly explained my options.