Know all the costs of the program before committing. Liberty is only an umbrella company. There is a legal firm, Paramount; a legal liaison, Veritas; and a bank, Forth. One would think they would communicate about your case. They don't. Several times I had to send paperwork in. I later learned that I should have sent it to Paramount and Veritas. Veritas has a monthly fee. In my case $50 something. Never used them and they never represented me. Paramount was quick to settle 2 of my 3 enrolled accounts. The third went to court without Paramount representation. It was embarrassing and public humiliating. My credit score obviously dropped in the program. The whole court suit was an emotional cost I was reassured would not accrue.

friendly and knowledgeable staff We have been with the program for 9 months, and have 3 of 6 accounts with a settlement in progress. The process is slow, but it is efficient, so patience is a key part of getting through it. The staff have been very courteous, and knowledgeable, and patient with me. There are other programs out there, but these folks actually show concern for our questions and leave nothing to doubt.

The company stays pretty good at… The company stays pretty good at communicating when changes are occurring to the account. My only gripe is the person in charge of my account got switched and I wasn't aware, then they got switched back, once again, without me being aware.

The team has been great at handling the… The team has been great at handling the credit card settlements and any related legal matters. The only thing that was a little disappointing was the increase in monthly payments since I was initially told that this would never happen. I can’t remember exact date.

I was deep in credit card debt one year ago! I was deep in credit card debt one year ago when I found Liberty! They were so helpful to work with and very patient and informative! I am now watching my credit score continue to rise!!! This company is the best out there and I very highly recommend them to anyone needing help like me with out of control credit card debt!!! You will not regret it!