Horrendous service. Horrendous service. I am still in an IVA 8years after initially joining them. All payments made on time yet additional payments somehow magically appear. I'm at the point of taking legal action against them now. Random Asian cuatowmr service representatives giving varied amounts owed.. Not a single one can give an exact amount. Genuinely, please don't use creditfix. They have a huge hold over you, like me, I'm still trapped 8 years later

No reponse, poor service. I submitted my documents for an annual review on January 16th. On numerous occasions I was told that the documents had been received. Still got intimidating messages saying that my IVA may be at risk. Finally got through to a person last week and still not heard back. This is shocking service and my advice for anyone considering an IVA is to avoid Creditfix like the plague.

How can i sucessfully Increase my Credit Score? 4. Ask to have negative entries that are paid off removed from your credit report You may have a series of late payments on your credit report, or perhaps an old collection account that’s since been paid off still shows up. If this is the case, ask to have them removed. (And if you do have a collection account that’s unpaid, make this a priority. Unpaid collection accounts can negatively impact your score.)

Failing company. This company does not know how to answer the phone or respond to emails. They are incapable of carrying out annual reviews. They are failing their customers. Do not trust them with your problematic finances. The will get you into more trouble.

PLEASE DON'T USE THIS COMPANY ... EVER They set me up paying £250 a month for 5 years in 2019, not affordable but I did it somehow. After 2 years they said I could reduce it, but had to increase from 5 to 6 years, I didn't want to extend but ended up agreeing. The following year they reduced it again because their calculations deemed I was paying more than I could afford, but there was no mention if it extending further this time. One of my debtors continued to chase me for their debt for the first year, despite agreeing to the IVA and agreeing not to contact me, all correspondence was forwarded on to deal with, unknowingly I ended up with a CCJ from them in addition to them being included in the IVA, which should never have happened. Creditfix customer service staff called me stupid and said there is no CCJ, then after providing evidence took 6 months for them to finally accept it was in place telling me it would disappear when the IVA was discharged - that is completely incorrect. They then told me it would be removed within 4 weeks, no surprise but 4 months later it's still in place. It has taken over 12 months to raise a complaint, of which I still have not been given a reference number for or an update, yet they expect me to believe my complaint will be resolved in 8 weeks, with 4 weeks already passed. Additionally without my knowledge they have extended the term for a further 1 year and 4 months, increased my monthly amount, said I cannot reduce the term 'because that's not how it works' so I will now be paying almost £4k above the initial debt I went to them with - so much for some of the debt being written off. I have had no choice but to contact a solicitor. Please please if you are considering an IVA research thoroughly and do not under any circumstances use Creditfix they have broken me and I have at times been too low for words.