Customer Service Representative was… Customer Service Representative was professional, friendly & went out of her way to get the answers I needed to make sure our Emma has good coverage if needed. Five star all the way! Highly recommend!

Pleased I signed up for pet insurance with Prudent Pet via telephone. My own insurance agent was very helpful and when several questions couldn't be answered by her, she asked my permission to have a customer service representative from Prudent Pet contact me in order for my concerns to be fully addressed. I was quite pleased to have had Rebecca from Prudent give me that call back. She was thorough in answering all my questions and it was truly a pleasure to have had that interaction with her. I felt confident that I had chosen the right company and signed up for the insurance.

Great coverage at a great price! Had an incredible conversation with Rebecca about full coverage care for my fur baby. I look forward to having this policy.

Overwhelmingly the best Insurance experience. In the confusing experience of trying to select the right pet insurance, that meets our needs. I would say prudent pet insurance, by far, is the best at customer service. Carmen and other associates I spoke with are the best Customer Service out there. I found this company to be both polite, informative, and knowledgeable. I would recommend them highly to all my friends.

Carmen was AMAZING!! I worked with Carmen and she was simply WONDERFUL!! She was so kind, and very knowledgeable of the product. She stayed on the phone with me through the entire process. She also followed up with a text the next day with a few reminders (and it was Saturday). Her customer service skills are top notch!!!!