The person I spoke too was very patient… The person I spoke too was very patient and cordial Answered all my questions and concerns. Explained the policy in details.

Customer Service Representative was… Customer Service Representative was professional, friendly & went out of her way to get the answers I needed to make sure our Emma has good coverage if needed. Five star all the way! Highly recommend!

Ease of signing up and representative was amazing Carmen walked me through the policy plan and was very patient while answering all my questions and concerns. Having such representatives really helps the customer make the correct choices. The policy looks great, went for the 90% back, unlimited, $250 deductible option. Signed up today and I hope the pup stays in good health always.

Excellent customer service Rebecca was excellent and very helpful! She thoroughly explained the process and levels of coverage and was one of the main reasons I finalized everything.

Pleased I signed up for pet insurance with Prudent Pet via telephone. My own insurance agent was very helpful and when several questions couldn't be answered by her, she asked my permission to have a customer service representative from Prudent Pet contact me in order for my concerns to be fully addressed. I was quite pleased to have had Rebecca from Prudent give me that call back. She was thorough in answering all my questions and it was truly a pleasure to have had that interaction with her. I felt confident that I had chosen the right company and signed up for the insurance.