Josh was amazing and professional! Josh was kind, clear, professional and very knowledgeable. He took time to answer my specific questions. His voice as very pleasant and calm. I received my updated policy within minutes by email. Thank you.

The experience was easy and seamless The experience was easy and seamless. The representative, Gail, who I worked with was very responsive and helpful.

Ease of use electronic application Ease of use electronic application. First time needing changes and process was seamless

Julie was kind and efficient Julie was kind and efficient. I was impressed with how painless this process was. Much appreciated!

Proliability Professional Policy Renewal 2024 1. I had a QUES re: an ADD-on to EXISTING Policy prior to renewing. Info needed was NOT found on website FAQs so I emailed. I received a specific response to my question via email in less than 24 hrs which allowed me to quickly COMPLETE the RENEWAL Process of Policy; 2. I received via email within a few HOURs of online RENEWAL that my Policy was renewed/issued as requested w/accompanying Policy, MOI, & payment documentation all ATTACHED; 3. The period during the 'company' buy-out was quite `atrocious', but, improved CUSTOMER online service & timeliness of SERVICE has GREATLY IMPROVED since that dismal `experience'.