customer
GBIt is easy to renew online It is easy to renew online, I just wish the bill was more detailed. There were costs that were not clearly identified. Also would appreciate if you had a program for reduced costs, incentives. Multiple other companies are offering slightly better rates but renewal process was so easy i stayed for another year.
Marlene Mccrory
GBJosh was amazing and professional! Josh was kind, clear, professional and very knowledgeable. He took time to answer my specific questions. His voice as very pleasant and calm. I received my updated policy within minutes by email. Thank you.
Patricia J Jenkins
GBUse of an electronic application was easy… Use of an electronic application was easy to understand and follow. Good job. I wish there was a text box to clarify practice settings when prescribing is prohibited and prescribing privileges are not required. Instructions for passwords should include entering the special characters in the middle of the password instead of the end. After multiple attempts being denied, a 30 second phone call with proper instructions resolved the issue.
Heather
GBVery helpful & kind service! The representative who helped me was so helpful! I had been putting this call off all week and now I feel silly, because the process was extremely easy and seamless.
Susan M Gryzmala
GBJulie was kind and efficient Julie was kind and efficient. I was impressed with how painless this process was. Much appreciated!