customer
GBUnhappy with American Family until I found the right agency to deal with then things went 100% smooth. At first no one on my veneral area would return my alls nor messages. I decided to reach out to other location and thankfully I found Sylvia Ruiz she actually awswered the pgone and got me a lolicy drawn up imediatly. My experiance with Sylvia Ruiz was the best customer service Ive had in years. All agencies should take a lesson from Sylvia, people want to talk to a guman beinv dint get run thru the phone gauntlet. All my future dealing with home and auto will be with Sylvia
Robert Elliott
GBUpdate needed on Web and App system I like the policy and agent generally. However, I've never had to file a claim. My issue is with how clunky and difficult the web based and app based payment system is to use. The inability to use the same primary email address on separate accounts caused me great problems and I've never been able to log into the Android application.
Gowrishankar
GBGood in customer support and clarify my… Good in customer support and clarify my query
Diane
GBI like the service and good customer… I like the service and good customer service.
Derek Sturgis
GBPaige Wilkerson Insurance Paige and her team were fast, efficient and got the best possible price for my difficult situation..! Paige has a well trained team of professionals that are helpful and friendly…they take their time to get to know their clients needs and find the best possible solutions..! I’d recommend them to anyone..!! Great experience..!!