Grateful for amazing help and service We have purchased tickets through Golden Rule Travel for several years now, and have always been very pleased with their great service and hard work to find us good prices. Recently, airplane delays caused a problem that required help from Golden Rule Travel to sort out. We were so grateful for the amazing help we received after hours to ensure that things were resolved.

We needed to make an emergency change… We needed to make an emergency change due to a possible pilots strike with Air Brussels. We emailed the emergency address and received a response in 8 minutes!!! Hans helped us and our itinerary was changed!

calling from australia at an odd hour calling from australia at an odd hour, service was prompt and efficient for a cancelled flight! Thanks Hans!

Responsive & Helpful Responsive, kind, flexible. Willing to look into a number of different options to find a best fit for our team. Patient in dealing with our annoying credit card issues.

Canceled flight? No problem. One of my flights was canceled at the last minute. I called the after-hours emergency number and had a confirmed revised itineray within a few minutes. Not only that, but I also received a small refund because the seats on the new itinerary were slightly less expensive than the seats on the original itinerary! This is why I use a travel agent. They go to bat for you when unexpected events happen.