Helpful Helpful, practical advice on handling the death of a spouse and preparing for one's own demise.

Ashley sent the correct document promptly! Ashley returned my phone msg promptly, found the document, scanned it and emailed it. Request fulfilled in less than 30 minutes. It doesn't get any better than that! Great service!

5 Star Support from Megan Penry, AAFMAA! Megan Penry provided prompt and professional support with a complex submission to DFAS Retired Pay concerning my SBP account. She assembled the various documents (I just had to sign a few forms) and submitted the package to DFAS on my behalf. Megan provided customer service at its finest!

If only the whole process matched the initial agent's service Our initial agent, Carl Vickers, should be the example for others throughout the process of initiating life insurance. Stellar customer service, Mr. Vickers! The logistical portion, specifically getting medical records, was painstaking, impersonal, and a part of the process that nearly lost this customer. That part could be much better! The fact that my husband was rejected made backing out even more tempting. By God's grace, I was awarded the policy, so I at least have some peace of mind now.

A What If Visit This visit was only to discuss what ifs. Being proactive I am trying to ensure that my spouse is supported if and when. Very helpful, kind, compassionate folks.