Annie Hall
GBYour staff is the greatest Your staff is the greatest. Always. Only reason not 5 stars is that I was offered a discount to pay my auto insurance in advance, separate from my homeowners policy. My next bill still showed a portion of my payment going for my auto insurance, and a portion going to my homeowners policy. I called a nice Amica rep. Now I will have to watch future bills. This is not the first time. A couple of years ago, my homeowners policy was miscalculated. I had a new roof put on but was charged as if I still had the old one. I got a refund, but this is very confusing for even a tech savy senior. Hope to see improvements here with billing practices.
Joyce
GBLady who helped me was thorough and… Lady who helped me was thorough and knew what should be accomplished in closing house insurance after selling my home and getting me Renters Insurance for present apartment in Life Long Retirement Community. She was friendly, very pleasant, and very knowledgeable.
Very disappointed
GBTrust can not be added to umbrella policy Well, my question was answered in a timely manner, but it was not the answer I wanted. I asked to have my revocable trust added as an insured on my umbrella policy. The answer was NO. I am a long term Amica customer but it looks I will have to change my umbrella policy to a different company.
John
GBMade claim for first moving car accident in… Made claim for the first moving accident in my life, and I was pleasantly surprised. Efficient & super friendly staff took great care in explaining the different phases of claim. All went smoothly. I got a reasonable settlement for my totaled car. Amica took the stress out of a new experience.
Maria Hinojosa
GBPrice! I love the insurance, I personally think it's great. Would not want change, I wish you had some kind initiative for customers that have been with you for some time. But do like the insurance