Fozia Khan
GBThe representative was very…helpful The representative was very knowledgeable. He helped me through the entire process and he explained my next step that I had to do to file a claim with the persons insurance that actually hit our vehicle so I would definitely recommend Elephant Insurance to all my friends.
Ann
GBGreat Service, but prices seemed to skyrocket after several years The service and claims were always good with Elephant insurance. We had been with them for over 13 years and the past three or so years the prices have seemed to really creep up to unreasonable.
Carol Doerr
GBThe Claims procedures and department Elephant Insurance needs work on the claims department. They do not answer their phone. The claims specialist does not explain ALL procedures. They leave policy holders completely confused and irritated!
Sandy Davis
GBGreat responsive customer service I recently had an accident and was very impressed with the level of customer service with elephant. Kind patient and knowledgeable. Thank you
Barbara
GBHad them for years Never had a problem with Elephant. Had them probably 7-9 years approximately. Rates were comparable, customer service was good. Just decided to go with another company because of adding another vehicle and rates being a little better. I would recommend. Also I had a couple of fender benders and they did pay off and took care of me.