Worst website Worst website, I have 2 kids that need cromebook insurance. Put the first kid through after getting bumped off the registration several times, the next day I wanted to add kid 2 to the plan can’t find an add button or menu item that will let me do it. Figuring I missed it or something I called support, only to be told that I would have to use a different email address and set up a second account. Now I have to manage 2 different accounts for the next 4 years, I’ll bet my kids could build a better site.

Excellent performance. It was a great delight shopping at Securranty. I'll recommend it to my friends, relatives and colleagues. It's better to protect my phone than to loose it earlier. Thanks.

Made a payment error late at night,so I… Made a payment error late at night,so I sent them an email. They responded promptly with clear directions the next morning. I was able to successfully & immediately fix my mistake. Helpful, prompt & simple!

Terrible customer service Terrible customer service. My laptop screen was cracked. I sent to Securranty for repair. After several weeks, they told me laptop was not repairable and they'd send me a used replacement laptop. I told them the manufacturer was willing to fix it for $250. Regardless, they insisted on sending me a replacement laptop. The replacement was significantly inferior, with less RAM and storage. I again reminded them my original laptop could be repair for $250. After several weeks of delay, they finally agreed to repair my original laptop, but required I send the replacement laptop first. At this point, over 2 months had passed. There were delays in having them send my laptop to the manufacturer for repairs. Literally, 4 months after I sent laptop, I finally received my laptop. I then said I wanted to cancel my policy and receive a pro-rated refund. Originally, they agreed. After several weeks of back and forth, they cancelled my policy but refused to give me a refund, stating I had already had a claim. So, they basically cancelled my policy but still had me pay the policy fee. Terrible. I would never trust them with any of my electronic devices ever again. I literally spent well over 10 hours on the phone/email dealing with them to get a basic repair accomplished.

Easy online transaction Easy online transaction. Claims process through school was fast.