Holly Smith
GBKayla was very knowledgeable Kayla was very knowledgeable, friendly. Exuding confidence so i bought a travel ins for my 3 wk trip starting tomorrow. Have used Aliance for years but my experience this year has very very problematic. Kayla was delightful. I appreciated her very much.
Raymond D
GBagent was very friendly and knowledgeable agent was very friendly and answered all my questions and helped with application process
Jo Allen
GBMy experience TODAY was great My experience TODAY was great, but I want to talk about my trip that was delayed. My sister and I planned a trip to Paris. I have always wanted to go to Paris ever since I had French classes in high school.(HS graduation was 1977!)My time in Paris was for 3 days only. Because of the delay, I missed an entire day—24 hours! Although my sister paid the expenses, I feel cheated out of the experience I would have had had I arrived on time. Sure, I arrived safely to Paris, but the sights and shopping and activities I planned were cut short. And to add insult to injury, my checked bag arrived 2 days late! All the clothing I purchased to look fashionable in Paris was stuck in Newark NJ! On my person, I had a change of underwear and zero toiletries. Now despite my troubles, I didn’t complain—I didn’t want to spoil my sister’s trip. I kept thinking, “Thank God I did the insurance! The insurance will reimburse me for my disappointments and my inconvenience.” Well, how upsetting to learn the insurance does not cover ANY of that. 😢😞 Now I’m wondering why I got the insurance in the first place.😔 A trip that I’ve been dreaming of fell short in actuality. Although I feel I should be compensated in some fashion, I appreciate the opportunity to tell you how I feel. Thanks
HL
GBMs. Megan's service Ms. Megan made the transaction flow easily, simple and clear. Thank you for your help. The insurance coverage gives peace of mind. Regards
Helen
GBI have carried annual travel insurance… I have carried annual travel insurance but when I went to renew they told me my husband at 76 was too old to cover. Not happy with this