Edward Lamb
GBWhen everything goes wrong, nice to have someone who can fix it. At Archer people listen, empathize and show a willingness to help you work through the process. The drama of needing to cancel a looked forwarded trip and the anxiety of seeking financial relief can be overwhelming. Agents at Archer make the process easier and more enjoyable.
The Beast
GBThey are insuring customers for hazards… They are insuring customers for hazards they may not have other insurance options available. Most people are unaware that their primary health insurance in the US will not cover many illnesses or injuries sustained outside of the U. S.
Ashley
GBKnowledge and Patience Make a Difference Helen was extremely patient and helpful while we added numerous excursions, transfers, and hotel costs to multiple policies. She stayed on the call past 5:00 p.m. to make sure everything was included and allocated correctly. She takes customer service to a new level.
Barbara W
GBTrustworthy company! We were in Italy last fall and my husband’s passport was stolen which delayed our return. Roam Right answered right away when my husband called. I could hear the customer service agent over the phone talking to my husband and walking him through what we needed to do. My anxiety immediately was calmed. We submitted our claim and were refunded almost all our losses. I won’t use any other company!
Vicki T
GBWe had to use Roam Right twice over the… We had to use Roam Right twice over the years, first claim was easily handled, second was more difficult but appreciate that payment was made in both case. Am disappointed that now I am 76 years old I can no longer purchase your policy, had to go to another carreir.