Poor communication Communication from the sales person was terrible. I had questions and concerns. I left voicemails and emails and he never returned either. Once I was approved, I was hounded nearly every day to sign the documents. The due date was clear on when I needed to return them, but it was ridiculous the number of voicemails and emails to complete. To me, it was all about the sale and not about customer service. If I was not so far into the process, I would have just canceled the application

Great insurance! I received life insurance quickly and… I received life insurance quickly and with no issues. The agent was very friendly and explained the insurance to me so I could understand exactly what I was getting.

Top-notch service and follow-thru! Top-notch service and follow-thru! When my dealings with the insurance company began to go sideways, a select quote rep stepped into the middle to help get things back on track. He was relentless and very experienced. I am appreciative that he was involved instead of me dealing with the insurance company on my own!

Mostly great experience Mostly great experience! The only frustrating part was errors that were made on my initial forms by the rep over the phone, and there was no way for me to edit the info when reviewing them online & I was told to sign anyway and call to request an amendment, which resulted in several calls back and forth over a period of weeks with reps to get it corrected before my policy was issued and now the info is on several extra documents instead of my original paperwork. Other than that, great experience with all of the reps who were kind and informative!

My experience was great! My experience was great!, professional people who knew what they were doing , walked me through the entire process and what to expect, it was like a speed train and it all went smoothly, got my insurance in no time for an affordable rate