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GBWe had the worst possible experience… We had the worst possible experience with this company. We cancelled after a few short months and found a better company that links payment directly to payroll. We are still receiving communications from Cerity 6 months later while we dispute an audit that didn't even have my name spelled correctly. We will need to take them to court to get our money back. I wish I'd read the reviews on the BBB prior to choosing them. They have a D- rating.
Hassan Fathallah-Shaykh MRIM
GBGreat customer support Cerity have great service and customer support. They closely worked with us to pick the policy that fitted our need and set up our policy accounts accordingly!
Amy Martin
GBThe company changed their portal The company changed their portal, at which time all accounts being drafted needed to send payment via paper check. Unfortunately we were not informed of this until we received a cancellation notice in the mail. We called the office, found out the new (inconvenient) protocol and mailed the checks. Had to call to add a COI and was told that both our policies were canceled for non-payment. When we asked where the payments went that went sent (and cashed), they said they were applied. WHAT?? Makes no sense. Of course they also refused to refund the money until after the yearly audit. We've used them for years, no claims and this is the treatment we get. DO NOT RECOMMEND.
James Hersman PCS LLC
GBNeed Workmans Comp - This is the best to get Very helpful online usgae - easy to use and set-up, follow up answers in timely manner, easy to use sytem online
Eliot Acosta Superior Paintin
GBExpeditious Process As having WC poliicy for 20 years, the initial application process was quick & easy. Fast turnaround in confirming/setting up the policy.