DIANE RIVARD
GBA happy customer of FAHW so can you... I am very pleased with First American Home warranty. Customer service is very efficient and pleasant. I wish that in future contractors that assigned would be from my more local area instead of 1 to 2 hours away, then wouldn't have to wait at times for one week appointment. The contractors assigned in the past were wonderful and I am very happy to be a customer of FAHW.
Catherine Cherubino
GBCentral Vacuum Issue The contractor was assigned in a timely manner and he quickly assessed the issue. As it turns out, his company had installed the original central vacuum, 30 years ago. Once it was determined a new unit was needed, it was < a week to get this ordered, scheduled and installed.
Diana
GBIt’s very easy to request service It’s very easy to request service. Did call the contractor to schedule the appointment and time. The tech came out on the early of the 4 hour span. He was done within the hour.
Becky DeMartini Allen
GBGARBAGE DISPOSAL REPAIR The plumber came out and used the wrench on the bottom of the disposal where it worked again. He left and the next day it was humming again with no grinding. I called them back out and he worked on doing tests and said it's fine. Since the last visit it has done the same thing a couple of times but it's apparent this company does not want to provide a new disposal just wants me to keep resetting it with the wrench if there are problems.
Linda Harrison
GBThe technician was very good at his job. The technician called me when on his way as requested. He was very professional and determined the issue and had it repaired within 45 minutes. I was very pleased as many times parts have to be ordered delaying the job. I was very pleased he was able to repair it right away. I will request this company in the future for any appliance needs.