Scott Kochran
GBHard to find flight only insurance -
Valued Customer
GBSo easy to sign up So easy to sign up. Easy to talk to a "real person" with questions. Affordable price,
Peter C.
GBTravelex refunded promptly Travelex promptly refunded the cost of cancelling our trip after one of us came down with COVID-19. No questions were asked after we submitted our documentation. We were worried that it would take much longer than just one week. We would use them again.
Salim Patel
GBI purchased travel insurance from… I purchased travel insurance from Travelex (Subsidiary of Birkshire Hathaway Insurance) for my trip to Germany. I missed my return flight from Frankfurt due to delay in secondary security inspection. I had to rebook my ticket thru Condor airlines at my cost. I assumed these are the kind of risks and surprises why you want to buy a travel insurance policy. I submitted my claim, but the adjuster rejected the claim right away with an excuse "Delays due to Governmental regulations are excluded”. They sent me a policy with details of exclusions. They seem to have more exclusions than inclusions. I appealed, but that did not help. I filed a complaint with the department of Insurance and they were not able to help me get anywhere. Beware before you buy any insurance policies.
Steve Lind
GBcustomer service, website couldn't figure out how to name a beneficiary on a travel/flight accident policy. emailed the company customer service re 'help', no reply.