Wanda
GBCompassionate company After losing two dogs a rep who I spoke with showed compassion and went above and beyond to support me during a difficult time. His care in following up with me every step of the way during my claim process and the companies respect truly made a bad situation easier.
Tiffany
GBThanks for simplifying pet insurance, FIGO! All around user friendly experience from FIGO! Simple sign up, easy customization for insurance needs and extraordinarily quick claim processing.
Rachel Kelmanson
GBAffordable and Efficient An affordable pet insurance plan that is easy to navigate. My first claim was processed quickly and efficiently. Would highly recommend.
EW
GBQuality Pet Insurance Solid pet insurance. The claims process has always been easy and claim payments occur quickly with direct deposit into my account. The only thing I would like to see improved is the wellness benefits. It would be great to have a set amount per year that can be used on any wellness services, the exam fee and vaccination benefits don't even cover 1/2 of the out-of-pocket costs while other benefits will never be utilized.
Steven
GBEvery time I have dealt with anyone… Every time I have dealt with anyone from customer service, it has been the best experience I’ve ever had in my work career or personal life. Their staff is well informed and gives you answers you ask for and deal with your issues immediately. The process on anything that you fill out is led through their AI and such a great way you don’t have any questions when you’re done. I appreciate how Figo takes care of their business and customers.