Ken R
GBTurn around so quick it made my head spin I was able to quickly submit my insurance claim to Figo and was pleased with how fast I was reimbursed. Thank you.
Katy Hester
GBMy dog had an emergency room visit… My dog had an emergency room visit because part of a wooden deck got impaled in her paw and it was quickly infected. The ER sent paperwork, my vet for her follow-up sent paperwork. I got copies of the paperwork and submitted them myself and I was told they couldn't reimburse because we didn't send the paperwork. If I have to work that hard and still get no coverage, I'm not interested.
Christine
GBI have paid for FIGO for a year with… I have paid for FIGO for a year with zero return for my two dogs. The moment I call to inquire about anything I am told - that is not in your policy. So - I am not really understanding what is in my policy - seems like a lot of money wasted until perhaps my dogs have a devastation.
Dee Davis
GBFortunately we have not needed to use… Fortunately we have not needed to use our pet insurance. We are grateful to have it in the event of unexpected illness or injury.
Kate
GBEssential for covering my young dog's disease I never needed insurance with my first dog but it has been essential in affording care for my new dog who was diagnosed with Inflammatory Bowel Disease around 8 months after I adopted him and has a lot of tests and specialist vet visits. Fido is fast and transparent and covered over $5000 in the first year. I hope they will continue to be this good as I work to get an effective treatment for my dog's weight loss.