Martin Arce
GBExcellent service!!!!!!!!!! I am very pleased to write this review. Ive had the best experience over the past 3 years with Upsie. Outstanding, fast, reliable customer service. Every call, every question, everything responded in a professional cortegious and timely manner. Last but not least I had to use this service for a screen claim for my Samsung S21+, and it went super smooth, in a flawless, expedite way. Not to mention the cost of this insurance is half the price I would have had to pay with the service provider. So 5star service, and THANK YOU Upsie.
Joe Consumer
GBUnbeatable Value Very simple, straight forward transaction. I purchased an unlock Galaxy Fold 4. Originally had Samsung Care+ at $17.99 a monrh, even without the sweet 20% discount, the lower deductible and how much they cover, definitely spending less with Upsie versus Samsung
Scott
GBTrying to get claim status Trying to get claim status: Phone number no longer in service Does not respond to email I feel like they are no longer in business. Upsie was acquired by another company. They reached out to me regarding my open claims and took care of them right away. Moving to four stars.
Tara Caravello
GBUSELESS I purchased a protection plan for my Peloton bike in February of 2020 from Upsie. Luckily I haven't needed to use it until now. I went online to file a claim, and received no additional information after that which I found odd. I received an email stating that Akko received my claim, but no claim number and no additional information provided. I then tried to find a phone number and come to find out that Upsie closed. I was never made aware of this, and I reached out to Akko, who informed me that they only took over the subscription coverage plans, not the warranty plan that I purchased outright. They suggested I check my inbox for an email from either Centricity or Fortegra, which I did and I do not have an email from either. I called both companies and neither has my plan. They searched using my phone number, email address and plan # that Upsie gave me, but no one has my plan. This is beyond upsetting. I read other reviews stating the same, and I even emailed the email address that Upsie responded with and of course I received no reply. Their website looks like they are still an active business and you can still purchase plans. Do not give this company your money!!!
Ronan Eckelberry
GBSimple purchasing process. Competitive prices. I have multiple plans through Upsie. The purchasing experience wasn't bad at all. They continue to add new product categories and the prices seem reasonable. All I can comment on is the purchasing though as I have yet to need to use any of the plans or deal with customer service at all.