USELESS I purchased a protection plan for my Peloton bike in February of 2020 from Upsie. Luckily I haven't needed to use it until now. I went online to file a claim, and received no additional information after that which I found odd. I received an email stating that Akko received my claim, but no claim number and no additional information provided. I then tried to find a phone number and come to find out that Upsie closed. I was never made aware of this, and I reached out to Akko, who informed me that they only took over the subscription coverage plans, not the warranty plan that I purchased outright. They suggested I check my inbox for an email from either Centricity or Fortegra, which I did and I do not have an email from either. I called both companies and neither has my plan. They searched using my phone number, email address and plan # that Upsie gave me, but no one has my plan. This is beyond upsetting. I read other reviews stating the same, and I even emailed the email address that Upsie responded with and of course I received no reply. Their website looks like they are still an active business and you can still purchase plans. Do not give this company your money!!!

So far so good The website fully explained options and provided comparisons. Filling out warranty form was well-organized. Price was excellent. I had made one mistake and emailed as I wasn't sure how to fix it. Customer service answered within the day and fixed it for me. Awesome!

Upsie is GREAT Upsie is GREAT! Not only are their warranty rates far more reasonable, their customer service is laudable. I had trouble finishing my purchase for a warranty, so I called them; they called me back within the hour, completed the application on their end, and also let me know my rate was actually lower than I had thought.

Trying to get claim status Trying to get claim status: Phone number no longer in service Does not respond to email I feel like they are no longer in business. Upsie was acquired by another company. They reached out to me regarding my open claims and took care of them right away. Moving to four stars.

Paid for their 2 year warranty on my… Paid for their 2 year warranty on my 65" LG OLED TV. TV was not functioning properly so I filed a claim in November 2023. We ar enow in Feb 2024 and as ever follow up in the past, their answer is that they have submitted the claim to a "repair center" and the repair center will be reaching out to me. They say it is out of their hands now since the repair center has the work order from them to contact me, but they will not share the information of the repair center nor step up to cover replacement of the TV. Awful customer service and does not stand behind their product. STAY AWAY from Upsie period.