Too much pressure to sell the policy instead of appreciating the problem statemenmt Great service, good price but looked like the agent has too much pressure to sell the policy, he was hell bound on generating the policy #, looks like his bonus depends on how many policy #s are generated, irrespective of whether they stay as customer or not

Home insurance purchase Went well, enjoyed talking with the representative. Didn't think it would take quite so long, but we covered all the bases and double checked everything. Overall a good experience. 15620872

Great Experience My premium went up considerably on my renewal. I googled Homeowner insurance brokers clicked on the link. The rates were better than what I had so I went with it.

Poor service. Misquoted. Slow responses quote was high and changed at last minute. Agent slow to followup. Please change my agent to someone competent.

Friendly and helpful They transfer you around a few times and the first couple of girls sound like robots as they rush through their questions. By the time I was transferred to the agent, I was a little skeptical of the Internet company. I must say that I am happy I didn't hang up because Caitlyn is great. She was very friendly and polite. I felt like she was a real person on the other end ( which isn't something that happens lately). I can't say enough about how grateful I am for all her help.