Try closing an account After my car was deemed totaled I called to cancel. After talking with carshield on my new vehicle, I wanted to cancel. Then the associate got to the point of arguing with me. So much for ever returning back to this company. Then they tell me I have to send them a letter to cancel my account. All information which can be given over the phone. My sympathies to anyone who retains with this company.

reliable customer service I had a warranty because my car was brand new when the agency contacted me, however they pointed out my warranty would not cover important things that their warranty would. So I signed up and found out it was a really good price since it protects your entire car. I was nervous until I contacted customer service frequently and they would always answer my questions.

Excellent Customer Service The customer service at Auto Service Agency was excellent! The young woman who answered my call was friendly, helpful and knowledgeable. She went out of her to find answers. Although the response was not what I was looking for, she found a compromise that was satisfying, and I hung up the phone feeling like a valued customer.

Great Customer Service! My experience with customer service rep Desiree Meyer was very pleasant and informative. I called to cancel my policy because I’m trading in my car in a few days and I felt there was no need to maintain this policy. Before complying my request, Desiree explain a few important details of keeping the policy. To make a long story short, Desiree convinced me to keep the policy and if I had any questions not to hesitate to call back. This is what I called great Customer Service…..Thanks Desiree!!!!!

Voice your opinion! Review Auto Service Agency now Glad I got this and wonder if I am ever going to need to use it due to a problem with my 2004 Dodge (diesel) Truck