reliable customer service I had a warranty because my car was brand new when the agency contacted me, however they pointed out my warranty would not cover important things that their warranty would. So I signed up and found out it was a really good price since it protects your entire car. I was nervous until I contacted customer service frequently and they would always answer my questions.

Peace of mind and excellent service. I have an extended warranty, it was actually the first time I ever use any warranty. The service was excellent and easy. I would definitely recommend them to all I know especially on a used vechicel. The best money I have spent and the payment plans really makes it affordable. If I could I wold give them Six stars, I'm very pleased.

Totally by the book - In their favor! When I first got the policy I took my truck in for two problems 1. front wheel bearing going out and 2. Leak in the cooling system. Was told that there was a grace period after purchase of the service agreement so nothing would be covered. Second months the computer to the heater went out while I was out of town - tried to call for service however no one answers over the weekend. Turns out the AC would be covered but, not the heater. Third - in the middle of a snow storm in the mountains of New Mexico my wife got stranded when it appeared the battery died. After the purchase of a new battery, it was discovered the alternator had failed. Miles away from home and in a blinding snow storm we managed to find a mechanic that could indeed fix the problem. We had to get a room for the night however, we did not have the number to get permission to have the alternator repaired. After getting it repaired we called to find out the alternator is in fact covered however, because we had not called to get permission our claim was denied. My policy is totally paid in full but, to date not one claim has been accepted by Auto Service Agency. In fact the staff is rather rude and curt as they state over and over that it is my fault and, they do not make exceptions. I am out $2,500 and they find it very easy to say no.

Satisfied customer It has been about a half of a year now that I have been with Auto Agency and I am pleased. Recently bought my vehicle in for service at a local dealership and they handle it with ease. I highly recommend this extended warranty coverage to anyone who's in need.

How pleased I am. I was extremely pleased with the service and willing to work with me. Jennifer was an angel in helping me with her product knowledge! I would recommend this vehicle warranty company to everyone who wants further protection on their vehicle, to give you peace of mine! Thank you Jennifer!!