I submitted two high dollar claims and… I submitted two high dollar claims and within a week they confirmed payment. Super easy. Fast responses and decision. I had heard horror stories with pet insurance and Rainwalk is my first experience with pet claims. I will absolutely be referring everyone I know to them.

My experience with Rainwalk has been…very positive My experience with Rainwalk has been dramatically different than a prior pet insurance company. With a new puppy, we began using Rainwalk about 3 months ago. They have been prompt, responsive and clear in their communication. Submittal of claims is easy with the app and decisions are communicated in a matter of days (not weeks as I had previously experienced). I also have taken advantage of the online vet and found that to be very helpful.

Amazing customer service and very easy… Amazing customer service and very easy to submit claims. I purchased this insurance like many only hoping to use it in the near future for urgent health care for my newly adopted pet. But that quickly changed when she began to vomit blood. Took her to the vet and submitted a claim. Within 3 days my claim was approval and they covered 80% of the vet cost with the annual deductable savings me and my partner from a hefty bill and being able to keep our new kitty healthy. Extremely grateful for Rainwalk pet insurance

Fast Clean and Simple They’re absolutely rapid with whatever they do. I was able to reach someone when needed, my claims were processed smoothly, they were kind enough to explain some of the technicalities of our contract and they followed up with me in a timely fashion. Thank you Emily and everyone at Rainwalk.

A great experience I cannot say enough good things about this insurance company. When I took the policy out I assumed I probably wouldn't use it in the near future because we adopted a healthy young pup but I was wrong. Our pup got hold of some medicine that required emergency medical attention including an overnight at the vet. Our claim was processed immediately and the money was in our account in less than 5 days. No problems whatsoever. Very pleased - and happy to report our pup is healthy and happy again- thank goodness!