I was very happy with the performance… I was very happy with the performance of Julia who walked me through the entire thing I could have asked for any better service than what I received thank you so very much

I called your company for help and got help! I called your company for help and got that help from Judy Bonham. She explained every thing and every question my wife and I had.... She processed our application and today our new Aetna policy will go into effect on the the 1st day of April as requested and needed.

Rep was very knowledgeable & was able… Rep was very knowledgeable & was able to answer all my questions. She helped reassure me of any doubt about picking them up as an insurance company. She laid my options out & gave me the choices. Very comfortable experience.

When I signed up with you When I signed up with you, I was under the assumption that my thing with you was zero copay, but I noticed that I now have to pay just under $50 a month. When the lady went through her talk about everything, there was NEVER any mention about the extra $50. I only heard zero copay through her total talk, ever!, and I don't know what to do about that! That's about it.

Your staff developed a program for me… Your staff developed a program for me with a time frame. The starting date was Feb 4. The prescription part was not included because I have VA prescription benefits. I have spent literally hours on the phone with your staffs and now I’m told that the program application is being denied and can’t be renewed until October. Your company/program appears to be very negative and, at this point, gets nothing positive from me.