Ashley Peterson
GB#WORTHIT I always felt like paying for pet insurance was "useless" but now I see the value, and AKC makes the claim process very easy. My dog ate a sock and the diagnosis and treatment was expensive. Tahnksfully submitting a claim was easy and they responded and paid out VERY promptly. I am very grateful!
COL Mark Davis RET
GBAKC Pet Insurance claims are easy with quick response AKC Pet insurance is easy to use and very prompt with reviewing, communicating, and paying claims. You simply upload a copy of the vet bill and they immediately confirm they received it. My experience is that it is reviewed and I receive a statement with in 24 -48 hours. My claims have been paid by a check in the mail with in one week on most occasions. I wish my own health insurance was this easy.
Ashley Peck
GBHannah was the one I spoke with… Hannah was the one I spoke with regarding questions about setting up my pets insurance and I will definitely say she was fantastic!! And such a pleasure working with and speaking too super cool and totally informative, and phenomenal customer service. Hannah thank you soooo much for helping me out with my furbabies!!
Amy McCabe
GBOur 6 month old puppy swallowed part of… Our 6 month old puppy swallowed part of a Nylabone and began to vomit throughout the day. An expensive trip to an emergency vet hospital followed. Our pup received an exam, x-rays, and medication and was fine within a couple of days. We filed a claim, which was easy to do, and received information about our coverage within days. Our insurance covered a large part of the expenses. Very happy with our insurance and their customer service.
Remy Beau
GBProfessional, courteous, results oriented customer service I had some complicated issues I created in my policy and claims. My phone call was answered by a routing choice which was easy and then routed in a timely manner to a person. They immediately understood my issues and resolved them for me. It has been a long, long time since I had such a professional, courteous, results experience.