Ashley Peck
GBHannah was the one I spoke with… Hannah was the one I spoke with regarding questions about setting up my pets insurance and I will definitely say she was fantastic!! And such a pleasure working with and speaking too super cool and totally informative, and phenomenal customer service. Hannah thank you soooo much for helping me out with my furbabies!!
Mary Mills
GBAbove and beyond services After having to use my high interest credit cards to pay a $4,500.00 deposit to have orthopedic surgery performed at UF on my six month old pug and an additional $2,200.00 balance, in order have her released I decided to call AKC insurance to ask if my claim could be expedited. I was hoping to avoid paying the 30% interest charge fees by paying off my cards before they came due. Ashley W. assisted me and she was calm, friendly and knowledgeable. She offered to contact the claims department and request my claim be expedited. The claims department contacted me the following day explaining exactly what records they needed from UF to move along with my claim. The claim was completed in a couple days and I received my reimbursement that same week! Thanks to all involved! I was able to pay off my credit cards before they could charge me any interest! I received service above and beyond my expectations!
AJ Erickson
GBI'm new to the pet insurance world but… I'm new to the pet insurance world but knew that it would be important for my little Frenchie to be covered. Sydney has been helpful on more than one occasion at answering my questions, helping me navigate the site, and generally being an all around kind human. This type of service helps build trust and will definitely keep us with AKC Pet Insurance.
Ashley Peterson
GB#WORTHIT I always felt like paying for pet insurance was "useless" but now I see the value, and AKC makes the claim process very easy. My dog ate a sock and the diagnosis and treatment was expensive. Tahnksfully submitting a claim was easy and they responded and paid out VERY promptly. I am very grateful!
Jennifer
GBAshley D was amazing Ashley D was amazing. I called because I had heard that there were a lot of changes happening with the pet insurance mostly that policies couldn't be changed as easily as before. Ashley went through everything with me one by one making sure I understood the ins and outs of my policy and made sure I was happy with the coverages I had. She didn't rush me and helped me make informed decisions. Love AKC pet insurance and their caring staff.